I have Trados 2017 freelance (and I'm having problems reactivating it on the new PC as well, by the way) but would like to upgrade it anyway. Problem is, when I try that, there is no 2017 option. Should I select 2019 anyway and pay? Would that work?
The upgrade path from Trados 2017 was closed last year, so you would have to buy a new license. Please contact our authorized reseller for more details and a price offer https://www.trados.com/about/partners/babel-dgt.html
If you have any questions, please let me know.
Kind regards,
Elisa
Elisa Maxim| RWS Group
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Hi, in that case how do I reactivate 2017 for now? I need help, as the old PC can no longer be accessed so I can't deactivate.
Natalia Uí Fhaoláin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00816658 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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