Every time I try to deactivate my Studio 2021 license offline, I receive a message that an error has ocurred. How can I solve it? There is an empty box with the heading "Deactivation certificate" under "Deactivation authorization" which apparently I should fill, but I did not receive any deactivation certificate.
Carolina García Benítez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00817256 .
Translate
