Cannot access the licence page to activate licence on my new computer

Question

I have a new computer. I have reset the TRADOS licence and wanted to activate the licence on my new computer. Each time I try to access the licence page I get an error informing me that an e-mail has been sent to the support and nothing happens.

Sorin Perta · Answer

Hello Ina Forst 
 There`s a general issue with the licenses display in the accounts. This is currently investigated by our Development team and it will be fixed as soon as possible. 
 Thank you, Sorin

Trados Portfolio > 2. Licensing and Installation

Cannot access the licence page to activate licence on my new computer