Hello.
When I try to reset my license, it returns an error with the URL "https://oos.sdl.com/asp/products/500-100.aspx?aspxerrorpath=/asp/products/ssl/account/mylicenses/forcereturn.aspx" that says "An error has occurred". I can't figure out how to contact a real person to get my license reset. Any advice?
Thanks
Samuel
Samuel Murray We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00817306 .
Samuel Murray We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00817306 .
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