My product was working fine last week. This week, when I try to start Trados Studio 2021, it says my license is expired. I tried deactivating online, but it failed. I tried deactivating offline (in my account), but this also failed. I need my license deactivated so I can reactivate. Thank you!
Nathalie Blanchard We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00818341 .
Many thanks!
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