Hello,
I use Trados Studio 2021 Professional on a daily basis.
This morning, when opening the software, I got a pop up saying that my license expired. It is not supposed to expire. When I click the "Activate" button, I'm asked to enter an activation code. I do not have that code.
In my account it's written that I have no licenses at all. I do have one.
S.o. knows how to proceed ?
Thanks,
Inge
Inge Julien We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00818547 .
Inge Julien We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00818547 .
Thanks !
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