My PC crashed this morning and I'm not able to deactivate the license in my account. After entering deactivation authorization code, I receive an error, asking to contact the support. How to proceed?
I'm using Trados Studio 2022 Starter.
Could you please help with solving and deactivating my licence?
Ola van Liefland We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00818890 .
Ana Sabo | RWS Group
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