I have problem with activation of my license.
Whenever I tried to activate my license, an erroe message saying
"Could not activate this license. - No licenses are currently available for the specified activation code."
comes up even though I am not using the code in any other PCs.
In addition to that, I cannot reset the code or deactivate the license offline.
I am in a big trouble.
I need immediate help!!
Hello Akihiko Hiroe
I noticed that your license has been reset and then reactivated. Can you confirm if this is resolved?
Thank you,
Sorin
Hello Akihiko Hiroe
I noticed that your license has been reset and then reactivated. Can you confirm if this is resolved?
Thank you,
Sorin
Hi Sorin,
Yes, it has, and now it is OK.
The only thing I am sorry about the process is, it took too long.
I wish the support was available 24/7.
Thanks,
Akihiko Hiroe
Hello Akihiko Hiroe
If you`ll have this issue again you can try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin
Hi Sorin,
Thank you for the reply.
I actually tried that several times in vain.
I don't know the reason, but it didn't work anyway.
Thanks,
Akihiko Hiroe
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