When I run the procedures suggested at*
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545.
This is the message I receive, any nobody in support sent me any mails.
Procedures suggsted,
it come whi
Karu Yamaki We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00819244 .
Karu Yamaki We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00819244 .
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