Hi Trados support team,
We could not deactivate the license for Trados Studio 2022 since the old laptop was formatted. The account shows as "In use" and we are unable to activate it in the new laptop.
Kindly do the needful to activate this existing license in the new laptop.
Regards,
Kavitha.R
Kavitha Ravindran We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00819243 .
Translate
