Trados stopped functioning yesterday, it won't open.
I am trying to deactivate the license offline, but keep on receiving the same message:
"Une erreur s'est produite lors de votre désactivation hors ligne. Si vous rencontrez d'autres problèmes...."
The link to ask for help does not work either.
What should I do?
Muriel Muller We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00819486 .
Muriel Muller We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00819486 .
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