I wanted to deactivate my license and activate it on another pc. I tried but it was marked as used and it was not activated.

Question

I want to use my license at the new PC.

Sorin Perta · Answer

Mina Ham We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00819507 .

Trados Portfolio > 2. Licensing and Installation

I wanted to deactivate my license and activate it on another pc. I tried but it was marked as used and it was not activated.