I moved my Trados 2021 license from my old PC to my new PC, but the next time I launched it, the free trial was active and not my actual license. Will my license be active after the trial?

Question

I have a Trados 2021 license and I needed to transfer it to my new PC. So I deactivated it on the old one, downloaded Trados on the new PC and copy-pasted the activation key available on my account there. 
 Everything looked good, and everything worked, but when I launched Trados the next time, I got the same pop-up as the first time, which was showing that the 30-day trial was active. Now it says that I have 29 days left. 
 But I didn't activated the trial period, and in my account, the activation key is not available anymore so I can't try and copy-paste it again in the pop-up window. 
 My question is: will my license be active at the end of the 30-day trial period? Or should I try and deactivate it again (if so, how?)? 
 
 Thank you very much for your help. 
 
 Federica

Sorin Perta · Answer

Federica Vanin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00819885 .

Trados Portfolio > 2. Licensing and Installation

I moved my Trados 2021 license from my old PC to my new PC, but the next time I launched it, the free trial was active and not my actual license. Will my license be active after the trial?