Hello!
I had a new and bigger hard drive installed, but now I can´t open SDL Trados Studio 2017. It says "licence expired". When I try to put my activation code in, a window opens and says "Cannot connect to the server of activation. Control the servers address in the settings of the provider. Request cancelled. Unable to create a secure SSL/TLS channel"
How can I resolve this problem?
Best regards
Annett
Annett Susanne Hoepel We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00820565 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Annett Susanne Hoepel We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00820565 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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