I can't activate my license.

Question

When I enter the code, I get the followng message : L'activation a échoué. Impossible de se connecter au serveur d'activation. Vérifiez l'adresse du serveur d'activation dans les paramètres du fournisseur. - La demande a été abandonnée : Impossible de créer un canal sécurisé SSL/TLS.

Error message in Trados Studio activation window stating: Activation failed. Unable to connect to the activation server. Check the activation server address in the provider settings. - The request was aborted: Unable to create a secure SSLTLS channel.

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[edited by: Trados AI at 2:21 PM (GMT 0) on 4 Mar 2024]

Sorin Perta · Answer

Hello Shannie Virasack 
 Try to activate your license offline as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

I can't activate my license.