Who should I write to? Don't RWS guys have customer service email? They had the chat service when selling it. I want no refund or anything. I just want to change this Plus version, which I have upgraded from 2021 Freelance Plus and haven't yet downloaded, with a non-Plus version.
Your best bet is to use the same chat service. You can find it on this page:
https://www.trados.com/contact-us/
Give it a few seconds to load and then on the bottom right of the page you'll see the chat button.
Paul Filkin | RWS Group
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Thank you very much Paul. Have a great weekend.
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