The computer shut down unexpectedly while Trados was starting. When restarted, I can no longer open Trados Studio 2022 SR1 because the message appears: "The index was out of range. It must be non-negative and smaller than the collection size." I've uninstalled and reinstalled and the problem persists. What should I do?
MARIZA VELLOSO FERNANDEZ CONDE
Try a reset, it'll clean things out better than a reinstall.
To do this just close Trados Studio and then rename this folder:
c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17\
to c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17_old\
If you can't find this folder then you need to unhide your hidden files/folders:
Then restart Trados Studio and see if that helped.
Paul Filkin | RWS Group
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