Hello!
I am having an issue with the deactivation of SDL Trados Studio 2021 Freelance.
The error I am getting is the following: Error [143]: Failure in accessing the license or persistence store.
Unfortunately, offline deactivation doesn't work well.
I would greatly appreciate your help.
Best,
Olha
Olha Kukhta We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00821176 .
Olha Kukhta We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00821176 .
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