Unable to deactivate Trados Studio 2021 license in order to activate my Trados license on a new computer

I have a new computer so I am trying to deactivate my Trados Studio 2021 license on my old computer so that I can activate the Trados software on my new computer.  When I try to deactivate I get this message:

Error message window from Trados Studio stating 'Deactivation failed. Revocation is either complete or revocation proof is already uploaded.' with an OK button.

I need help so that I can use my Trados license on my new computer.



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[edited by: Trados AI at 2:21 PM (GMT 0) on 4 Mar 2024]
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