Dear Team,
Changed the laptop and tried deactivate the SDL Trados 2017 from old laptop but failed. Tried, also, activate the license on the new one, thinking may help, but same scenario. When activiating the license on the new laptop a message appears (please provide quantity less than or equal to the remaining quantity 0). your help in this being highly appreciated.
regards
Ali Khaled
Khaled Adib We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00821541 .
Khaled Adib We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00821541 .
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