My laptop had to be reset due to an issue with water, a nightmare...
I have to reinstall my Trados here, as all was reset to zero.
I received the deactivation key but it did not work.
Would someone help me with this? Thanks!

My laptop had to be reset due to an issue with water, a nightmare...
I have to reinstall my Trados here, as all was reset to zero.
I received the deactivation key but it did not work.
Would someone help me with this? Thanks!

Dolores Guiñazu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00821591 .