I need to use another computer for Trados Studio 2017 but keep getting the message ' 'Deactivation failed. Could not revoke this license. - Could not connect to the activation server. Check the activation server. Check the activation server address in the provider setting. - The request was aborted: Could not create SSL/TLS secure channel.' whenever I try to deactivate it. I also can't deactivate offline or reset the license - it keeps saying an error has occurred. Thanks.
George Lacanilao We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00822053 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
George Lacanilao We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00822053 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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