Hello, i had installed Trados 2014 on my pc, than it was damaged and i disinstalled it before reparation. In the meantime i installed it on the pc of my son to work. Now my pc is repaired and my son has disinstalled Trados without disactivating the licence, and i cannot reinstall Trados on my repaired pc. What can i do? Thanks for your help. Petra
Hi Petra,
You can resolve this yourself. You can reset your own license by using the Self Service option in your MySDL account for SDL Trados 2011 and SDL Trados Studio 2014.
Go to KB article #5196 ( http://kb.sdl.com/kb/article?ArticleId=5196 ) and follow the instructions.
Regards
Paul
Paul Filkin | RWS Group
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