Hello,
I just installed SDL Trados Studio 2021 Freelance Plus on my new PC but somehow the acitvation code does not work. The information on my license says that I can only use the activation code on one device. But Freelance Plus should work on two different devices, doesn't it?
Anyway, I don't have the old computer anymore and can, therefore, not deactive my license on it. I already contacted Ms. Maxim regarding this issue and hope that you can help me. Thank you!
Suat Tekin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00822570 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Suat Tekin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00822570 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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