I bought a licence with 2 activations. I only activated once in one computer. Then I had to have my computer repaired but couldn't deactivate it. Now I want to intall Trados again but I have noticed that I only have 1 activation available even though none of them is in use (in licence in use it says 0). How can I reset my licence to get the 2 activations again?
Natalia Casanova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00823309 .
Elisa Maxim| RWS Group
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Solved. Thanks for your help!
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