Accidentally made both activations unavailable

Question

I have managed to make both activations of my license for Studio 2015 Freelance Plus unavailable due to multiple activations in conjunction with installing, uninstalling and reinstalling Studio 2015 and at the same time fiddling around with Studio 2014. Now I have made a complete reinstall of my system, and as I installed Studio 2015 I am not able to activate it. Could you please reset both of my activations?

Emma Goldsmith · Answer

Per, you should be able to reset your license immediately yourself by going to "My SDL Account" and clicking on "Return license". 
 
If not, you can fill in a form to ask for a license rest by going through the Solution Finder tab here: 
http://kb.sdl.com/ 
and following the "Licensing Problems". 
 
HTH, 
Emma

Trados Portfolio > 2. Licensing and Installation

Accidentally made both activations unavailable