My computer shut down while working in Trados Studio 2022 Starter edition. When I reopen Trados it says that my licence is deactivated. My RWS account shows that my licence is in use. When I deactivate it offline, I get an error. Please advise. I am working an urgent project due Monday morning (6 november).
Ola van Liefland We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00823990 .
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