My PC broke and returned from repair. But SDL 2019 disappeard so I want to reset the license. I logged in and I clicked "ライセンスをリセット」Rest the Lices, unfortuately the message "an erroe occurred" appeared, I hope someone help me.
Susumu Murase We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00824119 .
Susumu Murase We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00824119 .
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