I can't deactivate a Trados license in Trados programme on a computer. It appears a message "deactivation failed".
I tried to reset the license, but there was a message of error.
Can you help me deactivate a license, because it will not be used on an existing computer but it will be used on a new computer.
Antea Kursar We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00824377 .
Antea Kursar We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00824377 .
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