Dear community,
I have just updated to Passolo 2022 SR1. Upon starting the program it prompts the following message:
ERROR - Cannot load add-in C:\Program Files (x86)\Trados\Passolo\Passolo 2022\System\DnDotNet\DnDotNet.dll
The add-in has another interface version.
Setting load type to "Manual"
How can I fix this? Do I need to roll back to the previous Passolo version?
I do not have a support agreement.
Thanks for any help.
Carmen Vollmuth We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00826410 .
Oana Nagy | Developer Experience | QA Engineer | RWS Group
Carmen Vollmuth We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00826410 .
Oana Nagy | Developer Experience | QA Engineer | RWS Group
Translate
