Dear Support,
I need to deactivate several of my licenses, not all of them though, but when I try to deactivate an error occurs every time.
SDL Trados Studio 2021 Freelance Plus
Trados License Manager
Provider error occurred
Could not connect to the activation server. - An error occurred while sending the request.
Iliana Chavero We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00825157 .
Iliana Chavero We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00825157 .
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