Hello. I purchased a Trados Studio Freelancer 2022 perpetual licence, but I am not able not activate the licence. When I enter the activation code, I receive an error message saying "Could not connect to the activation server". The problem is not on my side, I have checked all my connection settings. Can you please help me with this? Thank you very much in advance.
Hello Richard Strauss
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin
Hello. Thank you, but that did not help. There is no "reset licence" button in my licence. Any other ideas, please? Meanwhile I have completeley uninstalled my previous Trados Studio version, did a completely new instal, but the problem persists.
Hello Richard Strauss
Please try to activate your license offline as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383
Thank you,
Sorin
Hello. The offline activation seems to have worked. Thank you very much for your help. 
Translate
