

Hello May Ma
Did you try to deactivate it from Studio > Help > Product deactivation or to reset it from your RWS account as described in this article? https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin
Hello May Ma
Did you try to deactivate it from Studio > Help > Product deactivation or to reset it from your RWS account as described in this article? https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin