I need immediate help with my license! I bought another 12 month subscription after my last one expired, but it still shows as inactive and I cannot open Trados. I need to finish a job TODAY.
My account ID is: 218620
My order number for the new subscription is: 734186
Claudia Heidemann We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00825686 .
Claudia Heidemann We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00825686 .
Translate
