I had a Trados Studio 2019 licence on my computer.
Then yesterday, this computer crashed suddenly and I had to buy a new one.
I tried to reinitialise the licence via my RWS account online to be able to reinstall it on my new computer, but this doesn' work.
The only error message I'm getting is "An error has occurred".
Thanks in advance for your help!
François-Xavier Pâque We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00825707 .
Thanks a lot! :-)
Thanks a lot! :-)
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