Dear Support,
I would like to deactivate my second SDL Trados Studio 2017 Freelance Plus license for use on a new laptop but I am receiving an error message.
The second license I would like to deactivate for re-use is the one activated on 07-02-2021
Unique Activation ID ending: .....6635018
Please could you help deactivate this?
Many thanks,
Chris More
Chris MORE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00826601 .
Elisa Maxim| RWS Group
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