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I want to end my support and maintenance agreement after the periode I just paid for.
The name is Beckers Translations - My order number is 733297.
Kind regards,
Barbara Beckers
RWS Community
Hi
Your support contract is valid until November 2024. We do not charge clients automatically once the support contract expires, we simply issue a quote and order. I have cancelled the automatic renewal in your case, so no need to worry about any order being submitted automatically.
If there is anything else I can help you with, please let me know.
Kind regards,
Elisa
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi
Your support contract is valid until November 2024. We do not charge clients automatically once the support contract expires, we simply issue a quote and order. I have cancelled the automatic renewal in your case, so no need to worry about any order being submitted automatically.
If there is anything else I can help you with, please let me know.
Kind regards,
Elisa
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Elisa, thank you very much for your super fast reply.
