Hi! I am trying to deactivate my Trados Studio 2017 license to use it in a new computer, but get an error message. Tried to deactivate it offline, and could not do it either. When I tried to activate it, I got the message "could not connect to activation server". Could you please help me? Thank you!
Eleonora Escudero We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00826646 .
Ana Sabo | RWS Group
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