Translate
Hello,
We are a company (Interbrian srl) and I changed the computer today, I reinstalled Trados and clicked on "reset license" but I don't get the deactivation message so when I enter the code it gives me error.
RWS Community
Hello,
We are a company (Interbrian srl) and I changed the computer today, I reinstalled Trados and clicked on "reset license" but I don't get the deactivation message so when I enter the code it gives me error.
Ufficio Ammnistrativo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00826774 .
