Hello!
I tried to reinstall Trados Studio 2021 SR2 and I get a message “Setup was completed successfully”, but the program has not been installed on my computer. I checked the instructions given here https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029227 and I cannot see file 2019_vcredist_x86 in the Dependencies folder. Is this causing this issue? Please advise.
Kind regards,
Kairi
Kairi Lehis We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00826843 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Kairi Lehis We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00826843 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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