Hi! My Trados 2017 started to generate the message "Could not connect to the activation server. Check the activation server address in the provider settings. - Żądanie zostało przerwane: Nie można utworzyć bezpiecznego kanału SSL/TLS." I cannot open the program. I have reset my license but it hasn't brought any results. How can I solve this issue? Thank you!
Hello Joanna Błaszkowska
Please try to activate your license offline as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383
Thank you,
Sorin
Hello Joanna Błaszkowska
Please try to activate your license offline as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383
Thank you,
Sorin
Hello Sorin,
Thank you for the answer. Unfortunately, no Installation ID is generated when I paste my activation code in the offline activation dialog box. 
What can I do in this situation? Thank you!
Joanna
Hello Joanna Błaszkowska
Can you double check if you copied the whole license code? This usually happens if you miss 1-2 characters at the end.
Thank you,
Sorin
Hello Sorin,
I retried pasting the license code and it seems to be working now. Thank you for your support.
Best,
Joanna
Translate
