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On November 23, 2023, I purchased an upgrade from Trados Studio 2021 to 2022 and received a license. My problem is that the 2022 version refuses to accept the activation and I have to carry on a trial version.
RWS Community
On November 23, 2023, I purchased an upgrade from Trados Studio 2021 to 2022 and received a license. My problem is that the 2022 version refuses to accept the activation and I have to carry on a trial version.
Halfdan Pedersen We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00827997 .
Halfdan Pedersen We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00827997 .