I had to restore my Windows 10 using a 6 week old backup. Same computer, same disk, same everything. All my licensed softwares worked without a hitch... except Trados. My activation was immediately rejected although the internet
connection test worked. No help under My Account because the only option I had was to deactivate offline!
kes quecest We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00828220 .
Paul Filkin | RWS Group
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