In my account on Licenses section I can not use the Host ID to activate my network licenses offline. We want to create the certificates. We have Installed Trados License Server with success. We have executed the Locking Utility and we have get our installation code but when I go to my account in the license section I can NOt provide the Locking Code.
Can you provide to us the certificates?
María José Cruz Vázquez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00828620 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
María José Cruz Vázquez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00828620 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi
My email is maria.cruz@airbus.com. I don't know if this message is viewable by other users so I could not share here our license code. With my email you can check aour company account and our purcharse Order. What we need is to download from our trados account the license file.
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