Good morning:
I am trying to uninstall Trados 2017 from a PC. I am unable to do it on-line and have chosen to do it off-line. It seems that the licence has finally been uninstalled but it does not appear as available in my licences.
How do I proceed?
Thank you very much.
Ignasi Navarro We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00829704 .
Ignasi Navarro We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00829704 .
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