Unable to deactivate the license

Dear Sir/Madam,

I am unable to deactivate the license. I am getting the following error while deactivating the license. Please help to resolve this error. Thank you in advance.  

Trados Studio Product Deactivation dialog box showing an information alert: There are multiple instances of this application running. Close the other instances before deactivating the license.



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[edited by: Trados AI at 2:30 PM (GMT 0) on 4 Mar 2024]
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