Hi! I get the message that my license of Trados Studio 2017 is expired, but it's not. Studio asks me to enter the activation code, but it doesn't accept my current activation code. What should I do?

Hi! I get the message that my license of Trados Studio 2017 is expired, but it's not. Studio asks me to enter the activation code, but it doesn't accept my current activation code. What should I do?

Veronica Cesarco We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00829966 .
Veronica Cesarco We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00829966 .