Hi! I have a Trados 2017 license that I purchased years ago but my old computer "died" with the program in it and now in the new one I try to add my licence code and it says is not valid. I have downloaded TRADOS 2017 but I need a license reset in order to be able to re-activate the program on the new PC. Can you give me a hand? The free trial of Trados 2017 expires in 28 days. Thanks!
Maria Avilla Galiano We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00830247 .
Elisa Maxim | RWS Group
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