Generate offline certficiates for installation server

Question

We have installed with sucess the RLM trados license manager. 
 
 We have perform the steps of bullet 1 and we have got our Installation ID . But when we go to the steps of bullet 2 in step b. In our trados account we don't have the option Get an offline Activation Certificate. Our. 
 
 Find a screenshot of our RWS account detail under maria.cruz@airbus.com

Could we receive the certificates by email? we can provide the Installation ID of the server installation.

Procedure

Use the Locking Utility to get the Installation ID (locking code) of your license server machine to generate the installation ID: 
 
 Launch the Locking Utility (wechoid). 
 Enable Host Name and Disk ID and disable all the other available criteria. 
 Make sure that the New Style option is selected and that the Selector field shows 0xC . This indicates that only the Host Name and Disk ID criteria are enabled and that the corresponding code will generate a compatible license file. 
 Copy and save the locking code string available in the Code field. 
 With the Installation ID, you can then generate the activation certificate that enables you to activate the network license on your server.

Generate the offline activation certificate: 
 
 Go to Products & Plans > Licenses in your account. 
 Locate your activation code and click Can&acute;t activate online? - Get an offline Activation Certificate . 
 Copy and paste the Installation ID (generated above) into the Installation ID field and click Generate Offline Activation Certificate . 
 Save the generated activation certificate (by default named lservrc ). 
 
 Tip: The activation certificate is issued based on the Installation ID. This ensures that the network license is used on the system to which it is locked.

Elisa Maxim · Answer

María José Cruz Vázquez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00830389 .

Elisa Maxim| RWS Group

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Trados Portfolio > 2. Licensing and Installation

Generate offline certficiates for installation server

Procedure