Unable to reset/deactivate my license

After installing Trados Studio 2021 SR2 on a new device, I am unable to activate my license.

Resetting the license led to the following error:

Screenshot of RWS Account page with an error message stating 'An error has occurred' and instructions to reload the page or report the problem in the RWS Community forum.

Is there another way to get the product activated on my new device?

Best regards,
Hannes



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[edited by: Trados AI at 2:31 PM (GMT 0) on 4 Mar 2024]
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